Tag: platform

World Bank Innovative Cities Symposium: Three Take-aways

IMG_0732.JPG

Last week, I participate in a two-day event that brought together researchers, thinkers, urban leaders, policy professionals, and social innovators to share strategies for strengthening regional economies and improving the quality of life in the world's urban regions. Graciously hosted by Keshav Varma, Head of the World Bank Institute's Urban Program, the Innovative Cities' agenda was organized around the theme of competitiveness, but covered a wide range of challenges urban leaders face: intra-regional competition, social inclusiveness, positioning on the value chain, "smart" policies, transport and infrastructure capacity, and cultivating a healthy business climate.

Unfortunately, I had to leave for a flight just prior to the last panel – the summary panel. So I will offer my own top takeaways, based on no criteria other than personal resonance. I have not been able to stop thinking about these issues since I left the symposium.

1. Jurisdictional boundaries are rarely aligned with where problems need solving, but collaborative approaches can make a real difference.

The first panel (on intra-urban competition) featured economic developers and urban planners from the Washington, DC region: Gerald Gordon (Executive Director, Fairfax County Virginia Economic Development Authority), Steve Silverman (Director, Montgomery County Maryland Department of Economic Development), and Richard Reinhard (Deputy Executive Director, Downtown DC Business Improvement District). After a brief presentation from each on their approaches to development and key priorities, moderators Stephen Fuller (Center for Regional Analysis, George Mason University) and Greg Clark

(OECD, LEEDs Program) began asking hard questions about shared strategies and significant challenges. Transportation surfaced immediately, as did the incentive structures and institutional barriers to collaboration on long-term (read: expensive and shared) priorities. Rich Reinhard (attributing the framing to his boss) offered the following insight:

"Our policy and program tools exist at three levels: federal, state local. Our problems exist at three different levels: global, regional, neighborhood."

Therein lies the problem.

At the risk of sounding like I've got a hammer and have discovered a bevy of nails, I have since come to see so many contexts in which this misalignment impedes shared action: jobs policy, site selection/location, educational cachement areas, investments in higher education or business support programs, etc. Government services (and the policies that drive them) are nearly always tied to jurisdictions in ways that inhibit scale and discourage broad, public participation through which creative solutions can emerge.

A specific example was raised in the room: a DC-commuter admitted "slugging" (essentially, organized hitch-hiking to DC from northern Virginia) and wanted to know (quite rightly) why it is illegal and what the alternatives might be.

At one level, this is a commuter-specific issue economic development professionals tend not to want to spend their time addressing (imagine the safety and liability issues...). But it is also an example of a larger pattern of citizen-led innovation (enabled by technology among other things) that could inform regional policy approaches on transport and other issues. So many citizen-led innovations emerge as neighborhood-based social practices (and occupy a legal grey zone), that it is hard to link them to policy making, let alone share them across a region. Moreover, this is the kind of innovation that can be shared any any direction – advanced economies have as much or more to learn from emerging ones as the other way around.

This speaks to new role of leaders - it's less about being the one with the solution, and more about knowing how to cultivate, test, and grow ideas that work (see reivew of Open Leadership for more on this subject) collaboratively, at different levels, and on different time horizons.

IMG_0717.JPG

2. We need many more conversations about the enabling role of technology in helping cities thrive (citizens and residents, not just governments) so that we can inspire new models of governance and leadership.

Relina Bulchandani (Cisco Smart + Connected Communities initiative, of which this blog is a part), Gerard Mooney (IBM Global Government & Education), and Debra Lam (ARUP) made important presentations about how shared data and information platforms, systems (and sensors) integrated into the built environment can change what's possible for city leaders trying to manage extremely complex systems.

Relina's presentation emphasized how ubiquitous connectivity and the proliferation of mobile devices give us the potential to reimagine many aspects of work, learning, commerce, and life. By partnering with cities like San Francisco and Amsterdam to redesign urban information architectures, Cisco is helping city leaders reinvent the way they collect data, turn it into intelligence they can act upon, and share it with citizens and residents who can apply it (and contribute to it) too.

Gerald described similar partnerships with urban environments in the context of IBM's SmarterPlanet initiative, an effort to help cities get smarter about systems that support water, health, public safety, and transport, and begin to place citizens at the center of their work.

ARUP is an employee-owned engineering and design firm helping to green the built environment. Debra's presentation focused on measurement and feedback systems in the built environment that can help influence behaviors of people and communities. She offered some terrific visualizations that made evident why data transparency and presentation matter. When her slidedeck is made available, I will link it here.

Debra was also the first speaker to champion middle managers and experienced civil servants. While most of the symposium focsed on leaders and leadership, she argued that it is middle managers that make things work – these doers should not be overlooked as key agents of large-scale metropolitan change efforts.

3. We're not just reinventing strategies and tactics, but our fundamental approach to economic competitiveness and urban development.

Bruce Katz, Director of Brookings' Metropolitan Policy Program, launched the Symposium with some key observations about cities:

  • They will drive the next economy and create low-carbon ways to work and live.
  • They will grow in importance (because urban migration is increasing worldwide).
  • They will insist on new approaches to common, urgent challenges like long-term infrastructure planning, trade policy, and regional development.

Many other speakers used these as a foundation for their own observations about important changes within and across cities – growth, aging, poverty, access issues (energy, water, food), etc. – and described approaches to their key challenges.

But competing paradigms did emerge, provoked in particular by Bijal Bhatt (SEWA), Deputy Mayor Jerry William Silaa (Dar es Salaam), Michael Joroff (MIT), TIm Campbell (UrbanAge) and Melanie Walker (Gates Foundation):

  • Are we building clusters or making places? How are these agenda linked?/li>li>What role does human capital play in development?
  • Is competitiveness about growth or about broader indicators of health, soul, and prosperity?
  • Is development about sharing lessons from the US and Europe with the rest of the world, or about co-creating and sharing new models for sustainable working and living?
  • Do leaders make places or do citizens?
  • How do cities learn from each other (who doe the learning?)
  • How do we think about integrating the poor in development strategies? Are there things leaders need to do differently to ensure engagement?
  • How do we start measuring/comparing true costs of development, resource extraction?
  • How do we scale approaches that work (and does that mean replicate? grow? network? or something else?)
  • When (and how) are we going to integrate citizens and residents in not just policy review, but actual implementation – engaging citizens in placemaking as we do leaders?

We began defiing components of a "new operating system" for cities of the future.

And that's when I had to leave. I'd be grateful if another attendee could summarize the last session in the comments below. I will attach any materials I receive in the next week or so to this post.

Many thanks to Sabine Palmreuther, Jennie Datoo, Narmeen Iftikhar, Damon Luciano, Kashev Varma, and everyone else at the World Bank who helped organize the event, and the speakers and attendees who made it come alive

Gov2.0: Data, Technology & Citizen Engagement

The recent Gov2.0 Expo (May 25-27, Washington, DC) brought together over 2,000 open government advocates, technologists, and the doers in firms, organization, agencies, and communities everywhere helping to make our data public and turn it into intelligence that we can act upon.

The depth and breadth of the formal and informal coverage - much of it live - helped bring the conference to the world.

Tim O'Reilly's "Government as a Platform for Greatness" is below, but the entire collection of presentations and interviews is available here.

There is much to inspire:

  • Alec Ross (US State Department), spoke to what Secretary of State Clinton calls  bottom up, citizen-centered diplomacy – or 21st Century Statecraft, citing the importance of technology in enabling its very practice not just in this county, but across the globe.
  • Andre Blas (Web Citizen) shared "Vote on the Web", a Brazilian effort to engage citizens the practice of democracy and governing by making Congressional voting transparent and comparing it to the (symbolic) voting patterns of citizens by congressional district.
  • danah boyd argues that transparency is necessary but not sufficient for generating intelligence or making good policy, using Megan's Law as an example of the kind of complexity transparent data presents.
  • Tim Berners-Lee and Alex Howard discuss open data here, which offers a fine prelude Berners-Lee's presentation on why linked data is like a bag of chips.

Media coverage of the event is here.

Alex Howard's "Week in Review" post on Radar provides a through summary of the event.

Dan Taylor boils the event down to three points in his GovLoop "One Perspective" post.

OhMyGov provides a completely subjective list of top 33 tweets from Day 1, Day 2, and Day 3, but the entire  tweet stream is archived here (thanks to August Jackson at @8of12).

A quick peek into any of these links will likely make even a cynic hopeful about where this all heading.

Platform: The New Architecture of Governing

Platform (\ˈplat-ˌfȯrm\)

Wikipedia identifies 20 different varieties. A Google search returns over 180M results. The word, derived from the 16th century French platte-forme meaning map, first made itself known to me in the form of a pair of (tall) shoes, and later, as a technology environment in which to learn and experiment.

In today's public policy environments, "platform" is the new black. Platforms connect voters and candidates (John Kitzhaber for Governor), government agencies and citizens (US Department of Labor on Facebook), community based organizations and volunteers (VolunteerMatch), neighbors and neighbors (PortlandNeighborhoods), and so on, with the Web serving as the underlying operating system for new modes of interacting. (Incidentally, if you are reading this, you are arguably sharing a platform with me and the Smart + Connected Communities initiative right now).

The Nature of Platforms

In January, JP Rangaswami named four dimensions of platforms at the DGREE 2010 Summit.

  1. Purpose. Whether an airport, the stock exchange, or Facebook, platforms maintain a clear purpose that attracts people with an interest in that purpose.
  2. Standards. Because a platform brings people together, it employs  standards so that activities performed by the crowd work better for everyone. In an airport, we all have to pass through security with our  appropriately-sized carry-on bags. In a social network, we share  information about ourselves in order to access people and information important to us.
  3. Participation of different kinds of entities (with different business models). A platform enables a range of activities in which different  kinds of organizations and entities participate. A conference is a kind  of platform, for example, where some people attend as individuals, while  others attend on behalf of firms - probably paying different rates based on when they registered, whether they are sponsoring, or what they  plan to do during the conference.
  4. Action enabled by but independent of platform itself. Social networking  platforms that encourage community-level action demonstrate the power of this kind of leverage everyday.

At its core, a platform is a foundation upon which we build or do other things. It's an enabling system for people to not only interact with their governments, and participate in the delivery of government services, but to actually "[reconstitute] what is a government."

Increasingly, platforms connect people (from across agencies, sectors, and geographies who might not otherwise meet), data (from anywhere or anything), services (that help people share, learn, act and measure, collaboratively), and possibility.

And that makes platform a perfect (if evolving) metaphor for the kind of foundation we need to tackle our most critical challenges and find ways to realize sustainable prosperity in communities all over the world.